{"id":22927,"date":"2026-03-05T15:24:54","date_gmt":"2026-03-05T15:24:54","guid":{"rendered":"https:\/\/puffhaus.store\/?page_id=22927"},"modified":"2026-03-24T05:23:26","modified_gmt":"2026-03-24T05:23:26","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/puffhaus.store\/ru\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"22927\" class=\"elementor elementor-22927\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae3cbef e-flex e-con-boxed e-con e-parent\" data-id=\"ae3cbef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dfa3528 e-con-full e-flex e-con e-child\" data-id=\"dfa3528\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ba160 elementor-widget elementor-widget-heading\" data-id=\"50ba160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7c653f elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"d7c653f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26cbc00 e-flex e-con-boxed e-con e-parent\" data-id=\"26cbc00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bd1c99 e-con-full e-flex e-con e-child\" data-id=\"9bd1c99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ce6ba elementor-widget elementor-widget-text-editor\" data-id=\"a4ce6ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"3\">Secure &amp; Discrete Logistics<\/h3><p data-path-to-node=\"5\">We understand that when you order from <b data-path-to-node=\"5\" data-index-in-node=\"39\">The Apothecary<\/b> or <b data-path-to-node=\"5\" data-index-in-node=\"57\">The Dispensary<\/b>, you want your products fast, safe, and above all, private. Whether you are ordering in Los Angeles or Lisbon, we have designed our shipping process to be the gold standard in the industry.<\/p><h4 data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">I. Our Two-Hub System (USA &amp; Europe)<\/b><\/h4><p data-path-to-node=\"7\">To ensure the fastest delivery and minimal customs interference, we operate out of two primary fulfillment centers:<\/p><ul data-path-to-node=\"8\"><li><p data-path-to-node=\"8,0,0\"><b data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">\u00a0West (USA):<\/b> Serving all 50 U.S. States.<\/p><\/li><li><p data-path-to-node=\"8,1,0\"><b data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">\u00a0EU (Europe):<\/b> Serving the European Union and select neighboring countries.<\/p><p data-path-to-node=\"8,1,0\"><i data-path-to-node=\"8,1,0\" data-index-in-node=\"83\">Orders are automatically routed to the hub closest to you to ensure lower shipping costs and zero customs delays.<\/i><\/p><\/li><\/ul><h4 data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">II. The Stealth Standard (Discretion)<\/b><\/h4><p data-path-to-node=\"10\">Your privacy is our top priority. We use &#8222;Stealth Shipping&#8220; techniques for every order:<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Triple-Sealed:<\/b> All organic products are heat-sealed in medical-grade, smell-proof bags.<\/p><\/li><li><p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Plain Packaging:<\/b> Orders arrive in plain cardboard boxes or bubble mailers with no branding.<\/p><\/li><li><p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Discreet Sender:<\/b> The return address will list a generic fulfillment name (e.g., &#8222;PH Distribution&#8220;) to ensure your delivery remains your business only.<\/p><\/li><\/ul><h4 data-path-to-node=\"12\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">III. Shipping Rates &amp; Transit Times<\/b><\/h4><table data-path-to-node=\"13\"><thead><tr><td><strong>Region<\/strong><\/td><td><strong>Standard Shipping<\/strong><\/td><td><strong>Express Shipping<\/strong><\/td><td><strong>Free Shipping Threshold<\/strong><\/td><\/tr><\/thead><tbody><tr><td><span data-path-to-node=\"13,1,0,0\"><b data-path-to-node=\"13,1,0,0\" data-index-in-node=\"0\">USA<\/b><\/span><\/td><td><span data-path-to-node=\"13,1,1,0\">3-5 Business Days ($10)<\/span><\/td><td><span data-path-to-node=\"13,1,2,0\">1-2 Days ($25)<\/span><\/td><td><span data-path-to-node=\"13,1,3,0\">Orders over <b data-path-to-node=\"13,1,3,0\" data-index-in-node=\"12\">$150<\/b><\/span><\/td><\/tr><tr><td><span data-path-to-node=\"13,2,0,0\"><b data-path-to-node=\"13,2,0,0\" data-index-in-node=\"0\">Europe (EU)<\/b><\/span><\/td><td><span data-path-to-node=\"13,2,1,0\">4-7 Business Days (\u20ac12)<\/span><\/td><td><span data-path-to-node=\"13,2,2,0\">2-3 Days (\u20ac30)<\/span><\/td><td><span data-path-to-node=\"13,2,3,0\">Orders over <b data-path-to-node=\"13,2,3,0\" data-index-in-node=\"12\">\u20ac200<\/b><\/span><\/td><\/tr><\/tbody><\/table><p data-path-to-node=\"14\"><i data-path-to-node=\"14\" data-index-in-node=\"0\">Note: All orders placed before 12:00 PM EST \/ 12:00 PM CET Monday\u2013Friday are typically processed within 24 &#8211; 48 hours.<\/i><\/p><h3 data-path-to-node=\"8,0\"><b data-path-to-node=\"8,0\" data-index-in-node=\"0\">Secure &amp; Private Payment Options<\/b><\/h3><p data-path-to-node=\"8,1\">To ensure the absolute privacy and security of our community, <b data-path-to-node=\"8,1\" data-index-in-node=\"62\">Puffhaus<\/b> utilizes discrete, peer-to-peer payment methods. This prevents &#8222;high-risk&#8220; flags on your bank statements and ensures your botanical journey remains your business only.<\/p><p data-path-to-node=\"8,2\"><b data-path-to-node=\"8,2\" data-index-in-node=\"0\">1. Cryptocurrency (Bitcoin \/ ETH \/ USDT)<\/b><\/p><ul data-path-to-node=\"8,3\"><li><p data-path-to-node=\"8,3,0,0\"><b data-path-to-node=\"8,3,0,0\" data-index-in-node=\"0\">The Gold Standard for Privacy:<\/b> We highly recommend paying with Crypto.<\/p><\/li><li><p data-path-to-node=\"8,3,1,0\"><b data-path-to-node=\"8,3,1,0\" data-index-in-node=\"0\">How it works:<\/b> Select &#8222;Crypto&#8220; at checkout. You will receive a 5% discount automatically applied to your order.<\/p><\/li><\/ul><p data-path-to-node=\"8,4\"><b data-path-to-node=\"8,4\" data-index-in-node=\"0\">2. Zelle \/ CashApp (Secure Transfer)<\/b><\/p><ul data-path-to-node=\"8,5\"><li><p data-path-to-node=\"8,5,0,0\"><b data-path-to-node=\"8,5,0,0\" data-index-in-node=\"0\">How it works:<\/b> Choose &#8222;Manual Payment&#8220; at checkout.<\/p><\/li><li><p data-path-to-node=\"8,5,1,0\"><b data-path-to-node=\"8,5,1,0\" data-index-in-node=\"0\">Important:<\/b> Once you place your order, you will receive an email with our current &#8222;Payment Handle.&#8220;<\/p><\/li><li><p data-path-to-node=\"8,5,2,0\"><b data-path-to-node=\"8,5,2,0\" data-index-in-node=\"0\">Note:<\/b> When sending via Zelle, please <b data-path-to-node=\"8,5,2,0\" data-index-in-node=\"37\">leave the memo field blank<\/b> or use your Order Number only. Do not include any product names (e.g., &#8222;Mushrooms&#8220; or &#8222;Vapes&#8220;) to ensure the transaction is processed smoothly.<\/p><\/li><\/ul><p data-path-to-node=\"8,6\"><b data-path-to-node=\"8,6\" data-index-in-node=\"0\">3. Need Help?<\/b> If you are new to Crypto or prefer an alternative method, please contact our <b data-path-to-node=\"8,6\" data-index-in-node=\"91\">Live Chat<\/b> or email <b data-path-to-node=\"8,6\" data-index-in-node=\"110\">Support@puffhaus.store<\/b>. We can walk you through the setup in under 2 minutes.\u00a0<\/p><h4 data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">IV. Compliance &amp; Restrictions<\/b><\/h4><p data-path-to-node=\"16\">We take legality and safety seriously to protect our community:<\/p><ul data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\"><b data-path-to-node=\"17,0,0\" data-index-in-node=\"0\">Local Laws:<\/b> We do not ship products to regions where they are strictly prohibited. If an item is restricted in your specific state or country, the order will be cancelled and refunded immediately.<\/p><\/li><li><p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">P.O. Boxes:<\/b> Due to federal regulations (USA PACT Act), vape hardware (GeekVape\/Snowwolf) cannot be shipped to P.O. Boxes. Please provide a physical residential address.<\/p><\/li><li><p data-path-to-node=\"17,2,0\"><b data-path-to-node=\"17,2,0\" data-index-in-node=\"0\">Adult Signature (21+):<\/b> In compliance with law, some deliveries\u2014specifically vape and hemp-derived products\u2014may require an adult signature upon arrival.<\/p><\/li><\/ul><h4 data-path-to-node=\"18\"><b data-path-to-node=\"18\" data-index-in-node=\"0\">V. Delivery Guarantee &amp; Insurance<\/b><\/h4><ul data-path-to-node=\"19\"><li><p data-path-to-node=\"19,0,0\"><b data-path-to-node=\"19,0,0\" data-index-in-node=\"0\">Tracking:<\/b> As soon as your order leaves The Lab, you will receive an automated email with a tracking number.<\/p><\/li><li><p data-path-to-node=\"19,1,0\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"0\">Damaged Items:<\/b> If your hardware arrives damaged, please take a photo and contact <a href=\"mailto:sale@puffhaus.store\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"81\">Support@puffhaus.store<\/b><\/a> within 48 hours of delivery.<\/p><\/li><li><p data-path-to-node=\"19,2,0\"><b data-path-to-node=\"19,2,0\" data-index-in-node=\"0\">Missing Packages:<\/b> Once a package is scanned as &#8222;Delivered&#8220; by the carrier, Puffhaus is no longer responsible for its security. We recommend shipping to a secure location.<\/p><\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bd1a44 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8bd1a44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c527c8c elementor-widget elementor-widget-text-editor\" data-id=\"c527c8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Shipping to Restricted Areas?<\/b><\/h3><blockquote data-path-to-node=\"5\"><p data-path-to-node=\"5,0\"><b data-path-to-node=\"5,0\" data-index-in-node=\"0\">Live in a restricted zone or having trouble at checkout?<\/b><\/p><p data-path-to-node=\"5,1\">Our logistics team specializes in navigating complex shipping regions. If your address is being flagged as &#8222;Restricted,&#8220; do not worry\u2014we may still be able to fulfill your order via our <b data-path-to-node=\"5,1\" data-index-in-node=\"185\">Custom Logistics Route.<\/b><\/p><p data-path-to-node=\"5,2\"><b data-path-to-node=\"5,2\" data-index-in-node=\"0\">How to proceed:<\/b><\/p><ol start=\"1\" data-path-to-node=\"5,3\"><li><p data-path-to-node=\"5,3,0,0\"><b data-path-to-node=\"5,3,0,0\" data-index-in-node=\"0\">Do not<\/b> complete the checkout if you see a restriction error.<\/p><\/li><li><p data-path-to-node=\"5,3,1,0\">Open our <b data-path-to-node=\"5,3,1,0\" data-index-in-node=\"9\">Live Chat<\/b> (bottom right) or email <b data-path-to-node=\"5,3,1,0\" data-index-in-node=\"43\">Support@puffhaus.store<\/b>.<\/p><\/li><li><p data-path-to-node=\"5,3,2,0\">Message us with the subject: <b data-path-to-node=\"5,3,2,0\" data-index-in-node=\"29\">&#8222;Manual Fulfillment Request.&#8220;<\/b><\/p><\/li><\/ol><p data-path-to-node=\"5,4\">One of our specialists will manually review your location and provide a secure, alternative shipping and payment solution to ensure your package arrives safely and discreetly.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Information Secure &amp; Discrete Logistics We understand that when you order from The Apothecary or The Dispensary, you want your products fast, safe, and above all, private. Whether you are ordering in Los Angeles or Lisbon, we have designed our shipping process to be the gold standard in the industry. I. Our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22927","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/pages\/22927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/comments?post=22927"}],"version-history":[{"count":16,"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/pages\/22927\/revisions"}],"predecessor-version":[{"id":23495,"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/pages\/22927\/revisions\/23495"}],"wp:attachment":[{"href":"https:\/\/puffhaus.store\/ru\/wp-json\/wp\/v2\/media?parent=22927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}